As Director of Operations, you will oversee daily hotel operations and drive operational efficiency across all departments. You will ensure service quality, monitor performance, and support strategic planning to achieve the hotel’s operational and business objectives.
Key Responsibilities:
- Supervise and coordinate all operational hotel departments
- Optimize operational processes and workflows
- Ensure consistent service quality and brand standards
- Monitor operational KPIs and performance metrics
- Support strategic planning and operational improvements
- Collaborate with department heads to improve efficiency and guest experience
Requirements:
- Proven experience in a senior operations role within hospitality
- Strong understanding of hotel operations and service standards
- Experience managing multi-department teams
- Ability to analyze KPIs and improve operational performance
- Strong leadership, communication, and problem-solving skills
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